Transportation Driver

Job Locations US-NC-Burlington
ID 2022-1587
Position Type
Regular Part-Time


The Transportation Coordinator assists in various activities pertaining to transportation to include consumers, vehicles and scheduling needs. Communication, time management and logistics are key in the success of this position.



  • Receives Calls and Texts for Day Program and Transportation line and relays updates as needed
    from 6:00 AM-8:30 AM and 2:00 PM - 4:30 PM (30 hours per week)

  • Monitor Vehicles via tracking software to make sure they are on time during their routes

  • Communicates with families and Individuals on a route if something makes it more than 15 minutes late

  • Updates route with any changes throughout the day (via emails, texts, calls)Communicates with Drivers and/or Program Managers of changes in routes.

  • Communicates with Drivers and/or Monitors regarding any route or vehicle questions or concerns

  • Notifies Families and Individuals of any permanent changes in routes at least two weeks in advance

  • Communicates with Operations to maintain Vehicles relaying needs beyond scheduled maintenance

  • Communicates with Program Manager to secure fill-in drivers as needed


  • Enters All Transportation shifts in Scheduling Software via EHR prior to start of month

  • Updates the transportation software (various software) with any permanent changes

  • Adds new Individuals in need of transportation to system and maps them into a route

  • Updates routes as needed

  • Generates reports for review as needed

  • Wex gas card review as needed

Supervision of Drivers

  • Recruits and Sorts through Resumes and Interviews when new Drivers as positions arise

  • Meets with Program Manager when needed to find drivers in regions when needed

  • Works with Operations and Program Managers to obtain vehicles if route vehicles are out for Service

  • Maintains the Drivers Spreadsheet for company insurance

  • Complete any Coaching or Retraining needed for current Drivers

  • Attend Monthly Transportation committee meetings

  • Helps set up routes and get drivers for new Day program Regions as needed

  • Prepare documents for and conduct driver training as needed

  • Other Duties as assigned


  • Current Driver's License

  • Completed LHS Driver Training

  • High school diploma

Preferred Skills/Knowledge Requirements

  • Customer Service Background

  • Efficient Google Suite / Google Drive

  • Efficient in Therap

  • Efficient in gps software (training available)

  • Professional communication skills


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